Kohler Touchless Faucet Not Working: How To Fix them

If your kohler touchless faucet is not working, don’t worry! We are here to help. In this blog post, we will discuss the causes of kohler touchless faucet problems and how to troubleshoot and fix them. We will also provide some tips on how to keep your kohler touchless faucet in good condition.

Causes of Kohler Touchless Faucet Not Working

Faulty Sensor or Not Responding

If the sensor is not working, the touchless faucet will not turn on. You can test the sensor by placing your hand in front of it. If the light does not turn on, then you can try cleaning it with a damp cloth. If it is clean and clear, then there might be something wrong with the control box or timer. You will need to remove the cover and check these parts as well as their wiring to find out what exactly is causing the problem. Make sure that all electrical connections are securely connected. If that doesn’t work, you may need to replace the sensor.

Damaged or Faulty Wiring

If the wiring is damaged, it may not be able to send a signal to the faucet. Sometimes problems occur when there is an underlying wiring problem that was overlooked during installation. Check the wiring and make sure there is no damaged or exposed wiring touching any other part of the pipe or coming into contact with any metal parts inside your wall. You will know if there is a problem with faulty wiring if your touchless faucet stops working on a regular. In this case, you will need to replace the wiring.

Low water pressure

If the water pressure is too low, it may not be able to flow through the touchless faucet properly. You can test the water pressure by turning on the faucet and checking to see if the water comes out at a high enough pressure. If it doesn’t, there could be a clog or debris in the line. It could also be a problem with the aerator or screen in the end of the spout. If your unit has a pop-up nozzle, make sure it is clean and free from blockages as well. Adjusting the water temperature might also increase water pressure slightly.

Clogged aerator

The aerator may become clogged over time, which can prevent water from flowing through the faucet. To clean the aerator, remove it from the kohler touchless faucet and then use a pipe cleaner or toothpick to clear any debris that may be blocking water flow.

Damaged solenoid

The kohler touchless faucet uses a solenoid to turn on when you place your hand in front of the sensor. If the solenoid is damaged, it may not be able to turn on the faucet. In this case, you will need to replace the solenoid.

Replace Batteries

If your touchless faucet stops working altogether and you’re confident that it’s not just a matter of low water pressure, check if your batteries need replacing. If you don’t know how to replace them follow this simple steps:

1. Turn off the water supply.

2. Locate the battery compartment on your faucet (usually under the sink).

3. Remove old batteries, if needed.

4. Place new batteries in compartment, positive side up (if needed).

5. Slide back the battery cover and turn on water supply to test.

How To Troubleshoot and Fix Your Kohler Touchless Faucet?


Kohler Touchless Faucet Won’t Turn On

The key to troubleshooting faucets like this is knowing how they work, and if you take your time and follow each step, you should be able to fix the issue yourself.

  • Switch Handle in Open Position. The handle must be in the open position for the touchless sensor to operate. Verify that the handle is in the open position before using the faucet.
  • Manual Override Mode. If the touchless function will not activate, the faucet may be in the manual sensor override mode, which allows the touchless faucet to function like a regular faucet during a loss of power.
  • AC Power Adapter Issues. A switched outlet is a power outlet that only operates when a light switch is turned on. If the faucet only works when the garbage disposal is running, it is connected to a switched outlet. If using an AC Power Adapter, verify that is it not connected to a switched outlet (typically used for garbage disposals). If a regular non-switched outlet is not available, the faucet may be able to run from batteries (Malleco® and Barossa® only).
  • Sensor Light Flashing. For the Barossa or Malleco Touchless Kitchen Faucets, a blinking red light indicates low batteries. Replace the batteries if the sensor light is flashing and the faucet won’t turn on.

Kohler Touchless Faucet Intermittent Sensor Operation

If your Kohler faucet is not operating properly, please try the following:

  • Check that the outlet switch is turned on and working properly (the outlet must be switched on at all times).
  • Check to see if there is a build-up of dirt or mineral deposits on the sensor lens. The sensor is used to detect movement from washing hands or filling a vessel with water. When dirt builds up, it can interfere with proper sensor function.
  • If this does not resolve the issue, try moving the spout away from any source of steam that may be obstructing the sensor’s view of your hand/hands.

How To Override The Sensor On A Kohler Touchless Faucet?

If the sensor is not working properly, you can temporarily override it by rotating the handle to the open position. This will allow water to flow freely from your faucet until you turn off the faucet or remove your hand from in front of it. Once this kohler touchless faucet is turned off, it will return to its sensor-operated mode.

How To Turn On A Kohler Touchless Faucet?

  • Place your hand above the kohler touchless faucet’s spout and wait for water to begin flowing out of it.
  • Move your hand slowly away from the kohler touchless faucet’s spout and wait for water to stop flowing out of it.
  • Repeat this motion again until you reach a desired level of flow volume that suits your needs at any given time (i.e., filling up pots/pans).

If your Kohler touchless faucet is not responding, follow these instructions to access the manual override feature

  • Underneath the sink, you will find the valve box.
  • On the valve box, there’s a little switch for the manual override feature.
  • Turn the switch clockwise to operate the faucet manually.
  • When needed turn counter-clockwise feature to operate the faucet automatically.

How to keep your kohler touchless faucet in good condition?

A kohler touchless faucet is a great investment and you want to keep it working efficiently for as long as possible. Here are some tips on how to do that:

  • Keep the kohler touchless faucet clean by using kohler touchless faucet cleaning products regularly or by using soapy water and a sponge at least once per week.
  • Avoid leaving kohler touchless faucet on for long periods of time because this can lead to water damage in the faucets and pipes behind them.
  • Make sure your kohler touchless faucets are turned off when they’re not in use to save water and energy.
Finally, if nothing above has worked, it is time to call Kohler for support

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